Internet Privacy

Notice Regarding our Privacy Policy

Effective 4/16/2024

This financial institution recognizes the importance our customers place on privacy and the security of their personal information. Our goal is to protect your personal information in every way that we interact with you, including on the Internet.

We think it is important for you to be informed of the policies, procedures, and security measures we have in place to safeguard your personal and confidential information. We have developed a policy statement to help you to understand the steps we take to protect your personal information.

Privacy Updates

New product releases may require changes to our Privacy Practices. In the event we begin to share nonpublic personal information in a manner that would require a revision to our Privacy Practices an updated Privacy Notice will be provided to you in accordance with the timing and delivery constraints outlined within appropriate banking regulations. We reserve the right to make changes to our Internet Privacy Notice at any time and for any reason without prior notice.

Online Banking Security

For information regarding the security of Central Online Banking, view our Sign In Security.

External 3rd Party Links

We do offer links to other 3rd party sites. These links to external third parties are offered as a courtesy and a convenience to our customers. This financial institution is not responsible for the privacy practices or the content of such websites' service providers.

Third party merchants may collect personal information from you when you visit their sites. For example, they collect personal information from you when you provide billing information or send them an email. Some third party merchants may also send you a cookie to collect data on your Internet usage and preferences. When you click on advertisements at third party sites, the advertising company may also send you a cookie. This financial institution does NOT have access to the information collected by any third party, nor can we control how they use this information. As a general rule, you should always look for and review a site's privacy policy before giving out any personal information.

If you have questions or concerns about the privacy policies and practices of these third parties, please review their websites and contact them directly. Central National Bank assumes no responsibility for the content, safety, security, or privacy of any such site or any transactions you conduct through them.

Internet Protocol (IP) Addresses

An IP address is a number that's automatically assigned to your computer whenever you're on the Internet. Web servers, the computers that "serve up" Web pages, automatically identify your computer by its IP address. We do not link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous to us.

What is a Cookie?

A cookie is a very small text file sent by a web server and stored on your hard disk on in your browser so that it can be read back later. Cookies cannot "read" information about you from your computer or be used to "steal" information about you; cookies don't carry viruses; and cookies are not programs that can perform functions on your computer.

Cookies are a basic way for a server to identify you (most cookies actually identify the computer you happen to be using at the time, not you personally), and cookies are used for many things from personalizing start up pages to facilitating online purchases. Cookies do perform a very important function when you engage in secure Internet banking. The cookies used in our Internet banking system are described below.

Website Visitors

Visitors to our website remain anonymous. We do not collect unique identifying information about you unless you voluntarily and knowingly provide us that information, such as when you send us an email or complete an application online. If you provide us this information, it is only used internally and in furtherance of the purpose for which it was provided. Central National Bank may use “cookies” to provide advertisements similar to products you have viewed on our company website. Disabling cookies in your browser may cause you to not receive advertising or other offers from us that are relevant to your interests and needs. If you are an Internet banking customer, Banno (our Central Online Banking provider) will send you a cookie for security purposes.

Information That We Collect:

In the course of providing our services to you, we collect "nonpublic personal information" -- information about you that is not available publicly, from the following sources:

• Information we receive from you on applications, emails, or other forms.
• Information about your transactions with us and others.
• Information we receive from a consumer-reporting agency.
• Information that is generated when you contact us electronically or visit pages on our website and blog.
• For mobile app users, if you grant permission to use your device’s location, that data will be used to check for nearby branch and ATM locations.
• Mobile app users may grant permission for the app to access photos, media, or other stored files, which can be used to add an image to a transaction, attach a document to a check, or add a profile photo.
• Mobile app users may grant permission for the app to access your device’s camera, which can be used to add an image to a transaction, deposit a check, or add a profile photo.
• Information is stored securely, and may be retained indefinitely.

Disclosure of Information

• We do not disclose any nonpublic personal information about you to anyone, except as permitted by law. We may disclose all the information we collect, as described above, to companies that perform marketing services on our behalf, or to other financial institutions with whom we have joint marketing agreements. We must provide certain customer account information to financial service providers such as Jack Henry & Associates so that we may process your banking transactions.
• We do not sell any of your personal information.
• We will not disclose any medical information that you provide to us, unless you specifically authorize its disclosure.

Fair Credit Reporting Act

The Fair Credit Reporting Act does allow us to share within our organization information concerning your transactions and experiences. This could involve, for example, information such as your name, address or type of account being shared with an affiliated insurance agent. We would do this only to provide you with information regarding products and services you may have an interest in, or to explore product pricing that may be to your benefit.

Security

This financial institution has developed strict policies and procedures to safeguard your personal information. We restrict employee access to your nonpublic personal information to a "need to know" basis. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We educate our employees about the importance of confidentiality and customer privacy. We take appropriate disciplinary measures to enforce employee privacy responsibilities.

We offer secure email through our Internet banking services. You should use the secure mail service anytime you send us sensitive personal information.

Our Internet banking service provider, Jack Henry & Associates, has also developed security policies and procedures to protect the customer information that they must collect and maintain to help us process your banking transactions over the Internet. They have developed a top-of-the line security system to ensure your customer information is protected on the Internet and within the Jack Henry & Associates environment.

Questions

If you would like to know what information we have collected in connection with your use of our products and services, including Internet based products and services, please contact us at 1-888-262-5456 8:00 am - 5:30 pm CST Monday-Friday.

After reviewing the information, if you believe any of the information is in error, contact us either by phone or email, info@centralnational.com, or send a letter that explains the alleged discrepancy. If the information is incorrect, we will work with you to ensure your information is promptly updated.

In addition, if you believe any information that Central National Bank has collected about you has been used for an improper purpose, please contact us at info@centralnational.com. Explain your concerns in as much detail as possible so that we may take any appropriate action.

This website is not targeted or marketed to children.

You can provide information at our website to open Youth accounts, however, we require that a qualified joint applicant at least 18 years of age submit the enrollment information. We feel strongly about protecting the privacy of children and teenagers. As such, we do not knowingly collect information from persons under the age of 18 through this website. However, individuals within this age group could register for online accounts with the assistance of someone 18 years of age or older.