Mortgage Servicing Online Banking Enrollment

Sign Up for Online Banking

You can enroll yourself for online banking by verifying some information and creating a login. Please note that if the information entered does not match our records, you'll need to contact us for enrollment, which you can do by visiting a branch or calling us at 888-262-5456.

1. Visit our enrollment page:
   1. Sign up for Online Banking
   2. Or, from centralnational.com, visit the Sign In page, then choose the Sign Up option.
   3. Or, download our mobile app and enroll there.
      
      
2. Fill in the criteria for New User Enrollment, and choose Next.
3. Create your ID and password.
4. Follow the prompts to set up two-factor authentication (2FA). For more information or help with two-factor authentication, please reference our Help article: Two-Factor Authentication.
5. Once you've verified the 2FA code, your enrollment is complete. You will use that information to log in going forward. Please note that no employee of Central National Bank will ever ask you for your password or two-factor authentication code.
6. You can log in via our website or the mobile app after you've created your login info.

Making Mortgage Payments from a Central National Bank Account

If you have a checking or savings account at Central National Bank, you can make one-time or recurring payment by making a transfer to your loan. Please note that the payment will not be reflected in the loan balance until the next business day.

1. Log in at centralnational.com or the mobile app.
2. On the dashboard, select the account that you wish to transfer from and choose Transfer. You may also navigate there by choosing Transfers in the left side menu.
3. In the Transfer screen, verify that the From account is correct, and then choose your loan as the To account.
4. Enter the amount you wish to pay. If this is a one-time regular payment, you can choose Submit.
5. To make the payment recurring, or to make a principal payment, choose More Options.
6. To set it as recurring, choose Frequency and select the option you want, and choose the date you wish the recurring payments to begin. Then verify that everything looks correct and choose Submit.
7. If you wish the payment to go towards the principal, you can select Principal in the Type field.

Setting Up an External Account for Payments

If you do not have a Central National Bank account, you are able to set up an account with another institution and use that to make payments to your loan. Please note that this account must be a checking or savings account that will accept ACH transactions. The limit for these transfers defaults to $1,000/transaction, so if you will be needing a higher limit, please reach out to your loan officer or call us at 888-262-5456.

1. Log in at centralnational.com or the mobile app.
2. In the menu along the left, choose Transfers, and then select + External Account. You will then be prompted to for two-factor authentication before you can proceed.
3. Carefully complete the required information, including the routing number and account number.
4. For Account Type, choose whether it's a checking or savings account. This is critical, as choosing the wrong type can lead to them rejecting the transfer. If you're unsure, it's best to check with the external institution.
5. After you choose Submit, two small deposits will be sent to the external account. It will take 1-3 business days for the deposits to show.
6. Once the deposits are showing in the external account, log back in to Central National Bank, and go back to the Transfers menu.
7. Now choose External Accounts and you'll see the external account. After selecting that account, you will see two fields to enter the amount of the deposits. Once you've entered those, choose Confirm, and then the account will be available for transfers.

Making Payments from an External Account

After the external account has been verified, you can make payments to the loan at any time.

1. Log in at centralnational.com or the mobile app.
2. In the left side menu, choose Transfers, then Make A Transfer.
3. In the Transfer screen, select the external account as the From account, and choose the loan for the To account.
4. Enter the amount you wish to pay. If this is a one-time regular payment, you can then choose Submit.
5. To make the payment recurring, or to make a principal payment, choose More Options.
6. To set it as recurring, choose Frequency and select the option you want, and choose the date you wish the recurring payments to begin. Then verify that everything looks correct and choose Submit.
7. If you wish the payment to go towards the principal, you can select Principal in the Type field.