Frequently Asked Questions
At times, unanticipated expenses or unforeseen problems can leave you with too little cash in your checking account. Having a check returned due to insufficient available balance can be a costly, inconvenient and potentially embarrassing experience.
At Central National Bank, we do not encourage overdrafts. As always, we encourage you to manage your finances responsibly. However, we want to save you from the additional merchant fees and possible damage to your credit history that might result if a check is returned.
That's why we provide "Bounce Protection", a special overdraft privilege service for Central National Bank's checking customers.
- How does it work?
- We are not obligated to pay an item presented for payment if your account does not maintain a sufficient available balance. However, we may approve your overdraft items within your current available Bounce Protection limit as a non-contractual courtesy. Central National Bank reserves the right to limit participation to one account per household and to suspend, revoke or discontinue this service without prior notice. In order to continue to receive the benefits afforded under Bounce Protection you must generally handle your account in a sound manner. Examples of sound account management can include (1) avoiding excessive overdrafts suggesting the use of Bounce Protection as a continuing line of credit; (2) bringing your available balance positive on a regular basis and not allowing overdrawn balances to persist; and (3) have no legal orders, levies or liens against your account. In the event an item is returned unpaid you will be charged a returned item fee of $29 for each item returned per presentment. Each time the item is returned, the returned item NSF fee of $29 will be deducted from your account. No interest will be charged on the overdraft balance.
- How do I know when I use the overdraft limit?
- You will receive an overdraft notice each time items are paid, including fees. You will need to subtract the total fees when balancing your checkbook. When fees are assessed this could impact other outstanding items.
- What is my limit? I have two checking accounts. Can I get bounce protection on both?
- If you have multiple accounts for your household, you may have a limit on each eligible account.
- Premium Checking limit is $1,000
- Value Checking limit is $500
- Basic Checking limit is $500
- What if I go beyond my limit?
- Overdrafts above and beyond your established Bounce Protection limit may result in checks or other items being returned to the payee. The returned item NSF fee of $29 will be charged per presentment of each item and assessed to your account. An NSF notice will be sent to notify you of items paid and/or returned.
- How quickly must I repay my bounce protection?
- You should make every attempt to bring your account to a positive available balance as soon as possible, and must do so within 30 calendar days. When your account is not handled in a sound manner Bounce Protection may be suspended. If your limit is suspended, unless we notify you otherwise or you request this service be removed from your account, your limit will be made available to cover overdrafts again the first business day after you bring your account to a positive balance.
- What does bounce protection cost?
- There is no additional cost associated with this privilege unless you use it. You will be charged our standard paid overdraft item fee of $29 for each overdrawn item created by a traditional paperbased check, a teller withdrawal, an automatic payment (ACH) transaction or a recurring debit card payment. Also, if you have requested us to do so, we may authorize and cover ATM transfers or withdrawals and everyday debit card purchases.
- For example, three paid items in one day will result in $87 in paid overdraft item fees. To help you manage your account, the total fees you have paid for items (both paid and returned) during the current month and for the year-to-date will be reflected on your monthly checking statement.
- What are some ways I can access my bounce protection limit? Will my limit be reflected in the balance I receive?
- The chart below shows the different ways you can access your Bounce Protection limit and indicates whether or not this limit will be reflected in the balance provided.
Access Point Is my bounce protection limit available? Does the balance provided reflect my bounce protection limit? Teller Yes No Writing a Check Yes N/A Debit Card (recurring) Yes N/A Debit Card (every day) No** N/A ATM Withdrawal No** No ACH-Auto Debit Yes N/A Central Online/Mobile Banking Yes No Bill Pay Yes N/A X-Press Phone Banking Yes No
- ** Bounce Protection service will be made available for ATM or everyday debit card transactions upon your request. Call (888) 262-5456 or visit one of our branches to arrange for your ATM and debit card coverage.
- How soon can I use my bounce protection?
- If you are a new customer, we will advise you 30 or more days after your account is opened that you may use the overdraft privilege service. This is provided you have maintained satisfactory activity in the account, consistent with our internal standards for new account types that may offer Bounce Protection. Once you are notified your Bounce Protection limit is available you may continue to use the limit provided you practice sound account management.
- What are some other ways I can cover overdrafts at Central National Bank?
- The best way to avoid overdrafts and fees is to keep track of your available account balance by entering all checks, debit card purchases and ATM withdrawals in your check register, reconcile your checkbook regularly and manage your finances in a sound manner. However, if a mistake occurs, Central National Bank offers additional ways to cover overdrafts in addition to Bounce Protection. In addition you may find it helpful to keep track of your available balance by utilizing the bank’s online or mobile banking services.
Ways to Cover Overdrafts at CNB Associated Fees* Good account management $0 Link to savings account $8.00 Sweep transaction charge Platinum check line 16.768% APR* + $25.00 annual fee Bounce Protection Paid overdraft item fee of $29 for each item
- What if I do not want to have bounce protection on my checking account?
- If you would like to have this service removed from your account, please call 1-(888) 262-5456.
How can we help?
Let us know the best way to reach you and one of our customer representatives will be in touch.Contact Us Open Account
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